Samples

• Samples may be purchased at wholesale price with a maximum of 1x sample per SKU. Maximum 2 samples.

• Samples are shipped as a letter with regular mail. Ships within 2 - 5 days

• The customer is responsble for all shipping charges. - flat rate shipping 6,00 Euro

Payment

• Orders must be prepaid by PayPal or bank transfer

• Please allow 2—4 weeks order processing time
• Lead time may vary depending on availability or volume.
• Expected delivery dates will be discussed at the time of the order
• All parcels will ship Post Nord unless otherwise specified.
• Shipping costs for orders outside EU will be calculated based on the weight of the order
• All order are shipped from our Danish Studio

Pricing

• All prices are subject to change without notice

Third party marketplace policy

• All online sales must come through your independent e- commerce site. Normadot do not partners with companies who sell on Amazon.com or any 3rd party websites such as ebay etc.
• Any existing or prospective  customer must have approval from normadot to obtain an exclusive agreement to sell on any third party marketplace.

Drop shipping and c.o.d.

• Normadot does not drop ship or ship c.o.d.

Claims

• All shipments must be inspected at the time of delivery for shortage and damages before signing acceptance of goods. Any claims for damages or shortage of packages must be made directly with the carrier immediately. We are not responsible for any delay or damage caused by the carrier. If there is concealed damage, please contact us within 14 days of recieving the goods.

Returns

• Products cannot be returned without prior authorization. No returns or refunds will be given after 30 days from shipping date.There will be a 20% restocking fee assessed for any items rerturned and the customer is responsible for return shipping charges. If returning products due to defect or damage normadot cover shipping fees.