Terms and conditions

Terms and conditions:

General

The company little normadot, registered at Kirkevej 7, 4672 Klippinge, Denmark, with VAT registration number DK34096422, operates the website: www.normadot.com. These general terms and conditions shall apply to all contracts and business relationships between us and users. We reserve the right to change these terms of use without notification. Users are responsible for keeping themselves updated with such changes.

COPYRIGHT

The following elements of this website are our property: 
- all logos, text, and images.
Our trademarks may not be used without written permission.

PRODUCT

All our products are meticulously crafted and silkscreen printed manually, so there may be slight variations in appearance.

Additionally, the colors depicted on the website might not be an exact match for the item's actual hues.

PAYMENT 

We currently accept  Visa, Mastercard, American express , Appel pay payment , paypal and Shop pay
For Card payments, we cooperate with Stripe. All transactions are encrypted and 100% secure. The transaction of credit card data is encrypted. We do not store any credit card data.

DELIVERIES

We will expedite your order as soon as possible. All orders are fulfilled at our studio in Denmark within 3 -  10  business days. All orders are subject to availability. 
Once your order has been placed and you have received an order confirmation email, you may not make any changes to your order. If you wish to make changes to your placed order, or if there is any mistake made in registering customer contact or address details when placing the order, it is your responsibility to contact us immediately.
Orders may be canceled within 1 business day for a full refund. If no, they may be subject to a 25% cancellation fee.


We are not responsible for any delays caused by destination customs clearance processes.

Cancellation

If you wish to cancel an order, you may do so by contacting us immediately. If the order has already been dispatched at the time of your cancellation request, we ask that you return the goods to us once they have been delivered, at your own cost using a traceable method at your own discretion.

We cannot be responsible for any items sent back to us that do not arrive

Return & Exchange

Please send returns to:

Errors or defects

You can make a complaint of defects and faults in a product within 24 months after the purchase. The complaint, though, should be given as soon as you become aware of the defect, and does not apply to defects, damages or wear caused by misuse, lacking maintenance or ordinary wear and tear.
In connection with defects and faults please as a start, send us an email explaining what is wrong with the product. Depending on the situation we will offer to repair the item, exchange it, or offer a full or partial refund. Please be aware that we will always need you to return the product for inspection to the address below. If the complaints are entitled we will refund your shipping costs if you send us the receipt. We do not accept returned items sent as cash on delivery.

If you have any questions, please  send us an email at info.normadot@gmail.com

 ................

Dansk

Virksomheds info;

www.normadot.com -  Little normadot, Kirkevej 7, 4672 Klippinge, Danmark.

Cvr nr: 34096422

30551905

email: info.normadot@gmail.com

Produkt info:

Alle vores design er silketrykt og håndsyet der kan derfor opstå små forskelle i farve og print

Betaling  og Priser:

normadot forebeholder sig rettighederne til at annullere en ordre, hvis der er fejl i prisangivelse, lagerbeholdning eller fejl i systemet.

Alle beløb bliver trukket i DKK. Danske kroner og er incl. moms.

Ved kort betaling bruger vi en godkendt sikker betalingsserver, Stripe der krypterer alle kortoplysninger . Vi opbevarer ikke kredit kort data

Fragt omkostninger

Levering

Normadot leverer over hele verden og tilstræber at levere inden for 3 - 10 hverdage i Danmark ( se leverings info ved hver produkt)

normadot er ikke ansvarlig for tabte eller beskadigede pakker.

Vi Sender med GLS og Post Nord

Afhængigt af størrelsen af ordren, sender vi som et maxi brev eller pakke til pakkeshop begge med sporingsnummer.

Uafhentet Pakker

Pakker opbevares kun på afhentningsstedet i 14 dage fra deres ankomstdato,
og du skal afhente pakken inden for den tid, hvis den ikke skal sendes retur til os.
Bemærk, at vi opkræver et gebyr for pakker, der ikke afhentes.

Uafhentede pakker,der returneres til os, transporteres på din risiko, og vi er heller ikke ansvarlige for produktet efter det er returneret til os. Så det er vigtigt, at du afhenter eller tager imod levering af din pakke, selvom du har ombestemt dig.

For uafhentede pakker opkræver vi et gebyr, der svarer til omkostningerne til fragt, returfragt og ekspedition, dette beløb opkræves inden pakken gensendes eller fratrækkes retur beløb.

Der gives 30 dages fuld returret på varer købt i vores Webshop såfremt varen er ubrugt 

Perioden regnes fra den dag, hvor du modtager ordren.

Returnerings omkostninger skal du selv afholde.

Varerne skal være i samme stand som ved modtagelse og i originalemballage.

Kontakt os via mail; info.normadot@gmail.com hvis du ønsker du at returnere en vare.

Du afholder selv omkostningerne ved returforsendelsen. Bevar venligst post kvitteringen, der dokumenterer, at du har returneret varerne. Vi kan ikke kompensere for varer tabt under forsendelsen. 

Reklamationer

Tjek venligst dine varer så snart du modtager dem. Hvis du har modtaget en defekt vare, skal du gøre krav inden for 14 dage efter modtagelsen af varen. Hvis din bestilling er defekt, vil vi tilbyde at returnere, bytte eller reparere produktet på vores regning.

Privatliv

Vi forstår og respekterer vigtigheden af privat livets fred på internettet. Dine oplysninger vil ikke blive delt med tredjeparter, undtagen hvad der er nødvendigt for at behandle en transaktion. Vi vil ikke dele dit navn, adresse, e-mail-adresse, kreditkort eller personlige oplysninger med tredjepart uden din udtrykkelige tilladelse.