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Terms and conditions

Terms and conditions:

General

The company little normadot, registered at Kirkevej 7, 4672 Klippinge, Denmark, with VAT registration number DK34096422, operates the website: www.normadot.com. These general terms and conditions shall apply to all contracts and business relationships between us and users. We reserve the right to change these terms of use without notification. Users are responsible for keeping themselves updated with such changes.

The following elements of this website are our property: 
- all logos, text, and images.
Our trademarks may not be used without written permission.

PRODUCT

All our products are carefully silkscreened by hand and differences may occur in its appearance

Also, we can not guarantee that colors on the website are fully equivalent to the item’s actual colors.

 

PAYMENT AND PRICES

We currently accept Paypal, Visa, Mastercard, American express and Appel pay payment.
For Card payments, we cooperate with Stripe. All transactions are encrypted and 100% secure. The transaction of credit card data is encrypted. We do not store any credit card data.

Shipping costs will be added to your order. For shipping charges, please view shipping page

 

DELIVERIES

We will expedite your order as soon as possible. All orders are fulfilled at our studio in Denmark within 1-5 business days. All orders are subject to availability. When your order is placed, we will send you an order confirmation.
Once your order has been placed and you have received an order confirmation email, you may not make any changes to your order. If you wish to make changes to your placed order, or if there is any mistake made in registering customer contact or address details when placing the order, it is your responsibility to contact us immediately.
Orders may be canceled within 2 business day for a full refund. If no, they may be subject to a 25% cancellation fee.


We are not responsible for any delays caused by destination customs clearance processes.

Return & Exchange

If for any reason you are not entirely satisfied with your purchase, you can return one or more items from your order within 14 days from delivery.    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.                                                                                                                                                                                                              Once we have accepted reception, you can either choose to exchange the item or get a refund, a credit will automatically be applied to your credit card.                              
Shipping costs for returning your purchase are not refunded. Please keep a copy of your return-shipping receipt. We are not liable for packages lost in return shipping.    

Please send returns to:

normadot.com
Kirkevej 7
4672 Klippinge
Denmark      
When returning an item, please enclose your receipt with your name and address. Refunds are transferred immediately, but because of technicalities relating to banks and card issuers outside of our control, completion of the refund can take up to 30 days. Please note that refunds can only be made to the credit card used for payment.

 

Errors or defects

You can make a complaint of defects and faults in a product within 24 months after the purchase. The complaint, though, should be given as soon as you become aware of the defect, and does not apply to defects, damages or wear caused by misuse, lacking maintenance or ordinary wear and tear.
In connection with defects and faults please as a start, send us an email explaining what is wrong with the product. Depending on the situation we will offer to repair the item, exchange it, or offer a full or partial refund. Please be aware that we will always need you to return the product for inspection to the address below. If the complaints are entitled we will refund your shipping costs if you send us the receipt. We do not accept returned items sent as cash on delivery.

normadot.com
Kirkevej 7 
4672 Klippinge
Denmark

 

Customer Service

If you have any questions, please contact us by using the form below, or send us an email at info.normadot@gmail.com

 ................

Dansk

Virksomheds info;

www.normadot.com -  Little normadot, Kirkevej 7, 4672 Klippinge, Danmark.

Cvr nr: 34096422

30551905

email: info.normadot@gmail.com

Produkt info:

Alle vores design er silketrykt i hånden der kan derfor opstå små forskelle i farve og print

Betaling  og Priser:

normadot modtager betaling med Paypal, Visa, Mastercard, American express og  Appel pay

normadot forebeholder sig rettighederne til at annullere en ordre, hvis der er fejl i prisangivelse, lagerbeholdning eller fejl i systemet, såfremt pengene ikke er blevet trukket fra køberens konto.

Alle beløb bliver trukket i DKK. Danske kroner og er incl. moms.

Ved kort betaling bruger vi en godkendt sikker betalingsserver, Stripe der krypterer alle kortoplysninger . Vi opbevarer ikke kredit kort data

Fragt omkostninger

 

Levering

Normadot leverer over hele verden og tilstræber at levere inden for 2 - 5 hverdage i Danmark ( se leverings info ved hver produkt)

normadot er ikke ansvarlig for tabte eller beskadigede pakker.

Vi Sender med Dao, GLS og Post Nord

Afhængigt af størrelsen af ordren, sender vi som et maxi brev til din adresse eller som en pakke med sporingsnummer. . Desværre kan vi ikke tilbyde gratis forsendelse til returnerede leverancer, som ikke er blevet afhentet. I så fald skal du overføre portobeløbet til vores bankkonto, inden vi sender din ordre igen.

Returnering

 Der gives 14 dages fuld returret på varer købt i vores Webshop.

Perioden regnes fra den dag, hvor du modtager ordren.

Returneringsomkostninger skal du selv afholde.

Fortrydelse skal anmeldes til os senest 14 efter købet og fra fortrydelsen skal I senest 14 dage efter returnere forsendelsen.

Varerne skal være i samme stand som ved modtagelse og i originalemballage.

Kontakt os via mail; info.normadot@gmail.com  hvis du ønsker du at returnere en vare.

Du kan enten vælge at bytte varen eller få dine penge refunderet til din konto. Desværre kan vi ikke tilbyde gratis forsendelse til ombytning af varer. Du skal dække omkostningerne ved returforsendelsen. Bevar venligst postkvitteringen, der dokumenterer, at du har returneret varerne. Vi kan ikke kompensere for varer tabt under forsendelsen. 

Retur vare sendes til vores studio;
normadot.com
Kirkevej 7
4672 Klippinge
Denmark      

 

Reklamationer

Tjek venligst dine varer så snart du modtager dem. Hvis du har modtaget en defekt vare, skal du gøre krav inden for 14 dage efter modtagelsen af varen. Hvis din bestilling er defekt, vil vi tilbyde at returnere, bytte eller reparere produktet på vores regning.

Privatliv

Vi forstår og respekterer vigtigheden af privatlivets fred på internettet. Dine oplysninger vil ikke blive delt med tredjeparter, undtagen hvad der er nødvendigt for at behandle en transaktion. Vi vil ikke dele dit navn, adresse, e-mail-adresse, kreditkort eller personlige oplysninger med tredjepart uden din udtrykkelige tilladelse.