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Safty and CE
Our goods are put through strict internal assessments to confirm that they satisfy health, safety, and eco regulations.
They also pass CE tests to comply with Danish Safety Technology Authority standards.
Materials are procured from the EU and obtain either an Oeko-Tex or GOTS certificate.
Additionally, all silkscreen prints are created with plant-based pigments that meet the requirements of the Swan Flower label and eco certification
Shipping
Production of items is completed swiftly to ensure orders are shipped from our studio within 3-10 business days.
Denmark enjoys free delivery on orders of €47+ while customers from other EU countries and the rest of the world receive free delivery on orders of €67+.
Our shipping rates and delivery details may be found on our linked page. here
Payment
Online Payment
We always offer you a secure payment method.
We cooperate with Stripe and paypal, which meets the PCI DSS requirements. All card details and your personal data are encrypted, which means that only authorized persons can access the information.
We accept
Mastercard, American express , Appel pay payment , paypal and Shop pay
For Card payments, we cooperate with Stripe.
We accept manual payment
When you choose manual payment, you pay by payment in advance to our bank account or PayPal
When you choose manual payments, your order will be marked as unpaid on the orders page.As soon as we have received your order , we will send you an order invoice - within a few hours - containing payment instructions.
Orders must be paid same day invoice is recieved and always before shipping.
After we recieve payment for your order , we will mark the order as paid on the order details page and fulfill the order as an online payment.
Manual payment we accept;
Bank transfer
Paypal invoice
Return & Exchange
If for any reason you are not entirely satisfied with your purchase, you can return one or more items from your order within 30 days from delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You can find more information on our shipping and return here
Cancellation
Cancellation.
To cancel an order, please contact us immediately.
If your order has already been dispatched, we ask that you return the merchandise to us once delivered and at your own cost, using a traceable method of your choosing.
Contact
We’d love to hear from you!
You can get in touch with the normadot team by e-mail