Shipping

Dear customers.
Waiting for your goods to arrive has got to be one of the most exciting moments of your life , at least we think so !

We hope that you find the website easy to use, but please feel free to email us  if you have any problems.

Thank you for shopping with us!

Order Turnaround

We aim to dispatch orders within 3-5  business days – this can be longer during busy periods. Orders being sent to a DK address are usually delivered within 1-3 working days, but international orders can take up to two weeks to be delivered – please allow up to 3-4 weeks in transit to be safe.

 

SHIPPING PRICES AND INFORMATION:

We ship all to almost all countries
Please contact us if your country isn’t available in our list. We might be able to fix something for you!


Denmark;

Trackable Standard Letter delivery - flat rate shipping 5,00 Euro

Trackable Free delivery on all orders over 47,00 Euro

 

Europe Zone 1.

3 - 5 days from dispatch date

Trackable Standard Letter delivery - flat rate shipping 12,00 Euro

Free trackable delivery - orders over 67,00 Euro

  • Finland
  • France
  • Netherlands
  • Italy
  • Luxembourg
  • Monaco
  • Poland 
  • Sweden
  • Spain 
  • Czechia
  • Germany
  • Austria
  • Belgium

 

Europe Zone 2.

3 - 6 days delivery from dispatch date

Trackable Standard letter delivery - flat rate shipping 12,00 Euro

Free trackable delivery - orders over 67,00 Euro

  • Latvia
  • Portugal
  • Slovakia
  • Slovenia
  • Hungary
  • Bulgaria
  • Estonia
  • Croatia
  • Greece 

 

Europe Zone 3      

2 - 6 days delivery from dispatch date

Trackable Standard letter delivery - flat rate shipping 12,00 Euro

Free trackable delivery - orders over 67,00 Euro

  • Liechtenstein 
  • Iceland
  • Lithuania
  • Norway
  • Romania
  • Switzerland
  • Turkey
  • Ireland
  • United Kingdom

 

Rest of the world 1.

 10 - 20 days delivery from dispatch date

Trackable Standard letter delivery - flat rate shipping 12,00 Euro

Free trackable delivery - orders over 67,00 Euro

  • Faroe Islands
  • Greenland
  • Japan
  • China
  • South Korea
  • Hong Kong
  • Canada
  • India
  • New Zealand
  • Singapore
  • Thailand
  • United States
  • Vietnam
  • Australia
  • Saudi Arabia
  • Pakistan
  • Bangladesh
  • Tunisia

 

Shipping

All orders are shipped with track and trace by Post Nord, or  GLS unless otherwise specified. We are not responsible for any losses, damages, costs or costs associated with delays in shipment or delivery.
Shipping costs will not be refunded for uncollected or rejected items.

For any further quires regarding delivery please email me and i will be happy to assist . info.normadot@gmail.com

Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

 

What to Do If Your Package Is Stuck in Customs

Most international packages (except for those sent from one EU member state to another) go through customs where customs officers make sure that they contain no prohibited items and their contents match the customs declaration submitted by the sender. Packages are usually processed within three business days, but sometimes they get stuck in customs for longer. What is the reason for this and what can you do if your long-awaited package has been held up in customs?

When your package arrives at customs, its tracking status changes to “Arrived at Customs”, “Customs Clearance”, or something of the sort (depending on the carrier). Normally, in three business days its status would change to “Released by Customs”, meaning that the package is on its want to you. But sometimes this doesn’t happen.

There are two main reasons why international packages get held up in customs for more than three days. Either customs is too busy (this happens, for example, during the holiday season, when lots of people shop online for presents) or there is some issue with the package. In the first case, its status remains unchanged, and you can do nothing but wait until your package gets processed and cleared. In the second case, its status changes to “Held by Customs” or something similar, and you need to contact customs to identify the problem and figure out a way to solve it.